Paid Services, Cancellation and Refund Terms

• Plans: 1, 3, 6 and 12 months. The time bought is added after any remaining Pro time.

• Free trial: once per account, 12 hours.

• There is no automatic renewal; features switch off when the time ends. After that, the first two of your saved load alerts keep working; the others are not deleted but stay inactive until you have Pro again.

• Pro benefits may change as the service develops; during time already bought the core benefits (instant access to numbers on group listings and return load search) are kept.

• To be published, the stop application must be approved and a cover image uploaded.

• The plan starts when the payment is confirmed; if the stop is already published it is added after the current period.

• Changes to stop details go live after admin approval; the approval time does not pause the plan.

• Ad balance is used only for in-app stop ads and Google ads; it cannot be converted to cash or transferred to another account.

• In-app ads are charged per click only; repeated clicks by the same person within a short time are not charged.

• For a Google ad request, the campaign's total budget is set aside from the balance; if the campaign is rejected or ends early, the unspent amount goes back to the balance.

• Detailed rules are in the Advertising Policy.

Pro and stop publishing plans are digital services performed at the moment of purchase, so under Article 15/1-(ğ) of the Distance Contracts Regulation there is no right of withdrawal or partial cancellation. Remaining time cannot be transferred to another account.

• A payment was taken but the service could not be credited to the account because of a technical error.

• Several payments were taken for the same service by mistake.

• Requests with a reasonable cause for unused ad balance (subject to review; amounts spent on ad clicks are not refunded, but amounts for fake or invalid clicks found are returned to the balance).

• The account became unusable because of the Platform's own fault.

No refund is made for remaining time or balance on accounts restricted or closed for breaking the rules; statutory rights are reserved.

Send refund requests with the payment details to [email protected] or through Support in the app. Approved refunds are made to the card used, through PayTR, within 14 days of approval at the latest; the time the bank takes to show it on the account varies by bank.

Prices may change for new purchases. Discounted launch prices apply for a limited time; time already bought is not affected.

For each payment an invoice is issued with the billing details on your account and shared under "My invoices". You are responsible for the accuracy of your billing details.